Return Policy

We want you to be happy with the parts you put on your Bronco. Here's exactly how returns work.

Days 1-30: Partial Refund

Return your item within 30 days of delivery, and we'll refund your order, minus a 25% restocking fee, to your original payment method. 

Days 31-95: Store credit

Return your item between day 31 and day 95, and you'll get store credit instead of a cash refund. No restocking fee. This is the simplest and fastest way to return something. The credit never expires and can be used on any future order.

Why the 25% fee? It covers inspection, repackaging, and the fact that a returned item usually can't be resold as brand new anymore. 

What has to be true for any return

• Item must be unused, uninstalled, and in its original packaging
• Minimum purchase price of $25 to qualify for return
• A Return Authorization Number (RMA) is required before you ship anything back. Items sent without one will be refused.

What can't be returned, ever

• Custom, special-order, or made-to-order parts (this includes custom powder coat, private label items, and special calibrations)
• Sale or clearance items
• Items damaged from installation, road use, or normal wear

Damaged or defective on arrival?

Contact us within 24 hours of delivery. We'll need photos of the damage and the packaging it arrived in. This tight window matches what our manufacturers require of us, so we can actually get you a replacement or refund instead of getting stuck between you and them.

Who pays return shipping

You cover return shipping unless the return is due to our error or a defective part. If your original order shipped free, that doesn't cover return shipping costs.

A couple of examples

Example 1: You order a set of rock sliders on June 1st. They don't fit the way you expected, so you contact us on June 20th, day 19. You get a refund of (order - 25%) to your card once we receive the item back, unused and in its original packaging.

Example 2: You order the same rock sliders, install one side, and decide you don't like the fitment. You reach out on day 50. Since you're past day 30, you'll receive full store credit instead of a cash refund.

How to start a return

Email contact@broncoforge.com or call (909) 772-8050 with your order number and what you're returning. We'll issue your RMA and walk you through next steps from there.