Return Policy

We want you to be happy with the parts you put on your Bronco. Here's exactly how returns work.

Days 1-30: Partial Refund

Return your item within 30 days of delivery, and we'll refund your order, minus a 25% restocking fee, to your original payment method. You cover return shipping.

Day 31 and beyond: Lifetime Store Credit

Return your item any time after day 30, for the life of the part, and you'll get store credit instead of a cash refund, minus a 25% restocking fee. The credit never expires and can be used on any future order. This tier requires mint condition and photo approval before you ship anything back. See below for details.

Why the 25% fee? It covers inspection, repackaging, and the fact that a returned item usually can't be resold as brand new anymore.

What has to be true for any return (Days 1-30)

• Item must be unused, uninstalled, and in its original packaging
• Minimum purchase price of $25 to qualify for return
• A Return Authorization Number (RMA) is required before you ship anything back. Items sent without one will be refused.

What has to be true for a lifetime return (Day 31+)

• Item must be in mint condition: never installed, no mounting hardware marks, no scratches, no drill holes, no signs of test fitting
• Original packaging required, with all hardware, brackets, and manuals included
• Photos of the item and packaging must be submitted and approved before we issue an RMA. Items shipped without a photo-approved RMA will be refused
• A 25% restocking fee applies

What can't be returned, ever

• Custom, special-order, or made-to-order parts (this includes custom powder coat, private label items, and special calibrations)
• Sale or clearance items
• Items damaged from installation, road use, or normal wear

Damaged or defective on arrival?

Contact us within 24 hours of delivery. We'll need photos of the damage and the packaging it arrived in. This tight window matches what our manufacturers require of us, so we can actually get you a replacement or refund instead of getting stuck between you and them.

Who pays return shipping

You cover return shipping on every return, at any point, unless the return is due to our error or a defective part. If your original order shipped free, that doesn't cover return shipping costs.

A couple of examples

Example 1: You order a set of rock sliders on June 1st. They don't fit the way you expected, so you contact us on June 20th, day 19. You get a refund of (order - 25%) to your card once we receive the item back, unused and in its original packaging.

Example 2: You order the same rock sliders and decide six months later you want something different. You reach out on day 180, send us photos, and get an RMA approved. Once we receive the item in mint condition, you get store credit (order - 25%).

How to start a return

Email contact@broncoforge.com or call (909) 772-8050 with your order number and what you're returning. We'll issue your RMA and walk you through next steps from there.